R20: Non-Transaction Account - Return Notice
If you received an R20 return notice, ClickPay was not able to debit the account due to some sort of debit blocker or account restriction. This will happen most often with money market accounts or investment accounts.
Unless the account blocker or authorization restriction is lifted by your bank or investment entity, ClickPay will not be able to debit that account for ACH processing. If your bank is unable to locate the source of the blocker, you will not be able to use this account in your ClickPay profile and will need to enter another account.
ClickPay can not adjust this information for you, or contact the bank on your behalf.