R03: No Account-Unable to Locate - Return Notice
If you receivd an R03 return notice, typically it pertains to the account number entered incorrectly. However, an R03 return can also be triggered by a wire routing number being used in the system or a debit blocker on the account. We recommend that you double check the routing and account number information on a personal check, or with a bank representative.
The previous bank account number that was used in the returned transaction was automatically deleted by ClickPay from your account to avoid making a second payment with the wrong account information. If you have an auto payment configuration set with this bank account, it will be paused until you have entered the account information again.
ClickPay service representatives will not be able to confirm banking information entered into the system. We do not have access to your banking information once entered into a ClickPay profile.