How do I Block a Unit from making a payment? Tim K September 26, 2017 21:27 Updated Follow Depending on the level of access set for your Admin Profile, you may or may not have the ability to block a unit. ALL blocks are driven by the information sent in the daily file exchange, so you should never need to block a unit. Related articles When will a payment debit from a resident's account? How can we reject a payment that was already processed? In Office Payments Overview and use How do I know if a resident made a payment? How can I request a refund for a resident? Comments 0 comments Please sign in to leave a comment.