To ensure the utmost security with your experience using ClickPay, beginning May 21, access to the ClickPay portal will require an up-to-date web browser compliant with TLS 1.2:
To continue accessing ClickPay on or after May 21, please ensure your web browser is updated to the latest available version as soon as possible. Without this upgrade, your access to ClickPay will be denied.
- Google Chrome version 30 or later
- Mozilla Firefox version 27 or later
- Microsoft Internet Explorer version 11 or later
- Microsoft Edge (any)
- Apple Safari version 7 or later
What is TLS and what is the change?
TLS stands for Transport Layer Security. It is a protocol that provides privacy and data integrity between two communicating applications. Its the most widely deployed security protocol used today and is used for web browsers and other applications that require data to be securely exchanged over a network. TLS ensures that a connection to a remote endpoint is the intended endpoint through encryption and endpoint identity verification. The versions of TLS, to date, are TLS 1.0, 1.1 and 1.2.
ClickPay web and API connections, along with email delivery, use TLS as a key component of their security. HTTPS (web) and STARTTLS SMTP (email) also use TLS as a key component of their security.
On May 21, 2018, ClickPay will begin disabling the TLS 1.0 and 1.1 encryption protocol, which will prevent access for users with non-compliant browsers.
How do I need to know if I need to upgrade?
Below is a test of your current browser and operating system settings and their compatibility with an important security upgrade ClickPay will be making on May 21, 2018.
If the screen below displays Success!, your settings are compatible with our upgrade and no action is needed.
If the page below does not display correctly, your settings are not compatible with our upgrade and you will need to upgrade your browser and/or operating system to the most recent versions in order to continue accessing your ClickPay account beginning May 21, 2018.