Here you will learn how to go about submitting a refund request.
If the payment you need refunded was submitted prior to today, you will need to reach out to your property management company to request a refund and it will be up to their discretion. Your property manager will either issue you a paper check refund or request that a refund be credited directly by ClickPay.
Please note, refunds cannot be processed until 5 business days after the initial transaction.
After that time, an authorized party from your property management company will have to send a written request to firstname.lastname@example.org.
No. Refund requests must be submitted directly with FirstService Residential.
If the payment you need refunded was submitted today, click here to attempt to cancel it.