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  1. ClickPay Support
  2. FirstService Residential Resident/Homeowner Help Center

FirstService Residential Resident/Homeowner Help Center

Registration

  • How Do I Register with ClickPay?
  • How Do I Access my Pre-Registered Account?
  • How Do I Add a Unit?
  • How Do I Reset My Password?
  • How Do I Login to My ClickPay Profile?

Payments

  • How to Submit a Payment?
  • How to Set Up Payment Options?
  • How Do I Confirm My Payment?
  • Can I Make a One Time Payment Over the Phone?
  • How Can I Send a Check Payment Instead?
  • How Do I Set Up Online Bill Pay?
See all 7 articles

Auto Payments

  • How Do I Set Up Automatic Payments?
  • Can I Edit or Cancel My Automatic Payments?
  • What is the Difference Between the "Amount" Options?
  • Is There a Fee for Each Auto Payment Every Month?

Payment Issues

  • Why is My Balance Incorrect?
  • How Do I Void or Cancel a Recent Payment?
  • How Do I Request a Refund?
  • Why Was My Payment Returned?
  • Why Was My Credit Card or Debit Card Declined?
  • Why is My ClickPay Profile "Not Accepting" Payments?
See all 7 articles

General Questions

  • What is ClickPay and How Secure is Your Website?
  • Tax Information / Forms
  • How Do I Reach You If I Have Questions?

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  • Coronavirus (COVID-19) Response

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